Ask an Adviser

The link on this page will enable you to have a real time conversation with one of the Immigration & International Student Advice (IISA) team. Please introduce yourself with your name and University of South Wales enrolment or application number- this will help us to answer your query more quickly. We will let you know who you are chatting with for future reference and please be assured that all our Advisers are fully trained immigration specialists who will offer you consistent and University relevant advice. If we are unable to answer your query quickly, we may request you to email us so that we can investigate further and give you a clear written response as quickly as we can.

Please note that this service is available during the following hours (GMT / BST whichever is in force)

Monday 9.30am to 4.30pm
Tuesday 9.30am to 12 noon
Wednesday 9.30am to 4.30pm
Thursday 9.30am to 4.30pm
Friday 9.30am to 4.30pm

If we are not available, it may be that we are helping other students so please be patient or you could try sending us an email and we will respond to you as quickly as possible.